CIGNA members: Please note that you may receive a letter in the mail stating that The Dermatology Center of Indiana is no longer in your network. This communication from CIGNA is incorrect and we would like to reassure you that we are still in network with CIGNA. We look forward to continuing to service you and your family for all your dermatology needs.


About Telehealth Services

Here at the Dermatology Center of Indiana, we believe in accessible treatment for every patient. This is why we’re committed to servicing the various needs of our patients from the comfort of their own homes through telehealth appointments.

With our telehealth appointments, you receive the same high-quality care and attention from the DCI staff as you would from an in-person visit.

You can request a virtual appointment from any of our branches during normal business hours.

Our staff will be happy to assist you with setting up your appointment, as well as to answer any questions you may have. Schedule a telehealth appointment today!

Instructions for Your Telehealth Visit

Accessing the Patient Portal

To login to the patient portal please visit

If you need to create a login for the patient portal, please use the emailed link or QR code provided by the practice team. Create a unique password within 72 hours of receiving the link.

Telehealth on the APPatient App

Your telehealth visit will take place in the APPatient app. Download the APPatient app from the app store and log in using your patient portal login information.

5- 10 minutes before the appointment time, open the APPatient app and navigate to Appointments and then Video Visit.

Helpful Tips for Your Telehealth Visit

Be sure to be in a quiet, well-lit room during the appointment for best communication with the provider.

When the provider activates the call, a message stating “Your video visit is ready” will appear in the Video Visit tab. Select “Join Video Visit” to enter the appointment call.

When your visit has concluded, select the red “Hang Up” button.

You may exit the APPatient app at this time.